A cruise on the warms seas with extended stays in a variety of ports; that sounds very appealing right now. My conversation with John Mast, vice president of marketing at Expedia CruiseShipCenters, at MarketingSherp's 2010 Email Summit in Miami is a reminder of how much I enjoy tropical pace and weather.
John presented at Email Summit about his permission marketing strategy including CRM and tri-messaging work. Like many online marketers, John and his team are achieving significant results by integrating email, social and mobile channels to engage and serve on-the-go consumers and influencers. It's all about creating customers for life with memorable experiences. Learn more about the Expedia CruiseShipCenters success story in this brief clip:
