Previous month:
May 2012
Next month:
July 2012

June 2012

Is social media cool or critical at your organization? According to Forrester Research, U.S. marketers are allocating less than 10% of their interactive advertising budget for social media. Further, social media spend in the U.S. alone is expected to increase from $2 billion in 2012 to nearly $5 billion in 2016. Learn how to take social media from cool to critical to secure more funds and achieve your customer experience management goals. Read more →